An Operational Support Engineer is responsible for monitoring and bringing to resolution any operational issues reported by internal or external users of a company’s AWS environment. Responsible for front-line day-to-day support, administration of cloud service, and participation in incident management, including follow-up with problem resolution, post-mortem, and process improvement.

An AWS Cloud SysOps Administrator is responsible for effective provisioning, installation/configuration, deploying, managing, and operating scalable, highly available, and fault-tolerant systems on AWS in an automatable and repeatable fashion. Additionally, migration of on-premises applications to AWS develops dashboards for reporting.

DevOps engineer understands the software development lifecycle and utilizes various automation tools to implement and manage CI/CD pipelines of systems running on AWS. DevOps engineers often have overlapping responsibilities with a SysOps Administrator depending on company size and process. DevOps Engineer responsibilities include designing, managing tools to automate operational processes, security controls, governance processes, and compliance validation. Additionally, define and deploy monitoring, metrics, and logging systems on AWS.

The System Security specialist actively assesses the AWS implementation utilizing AWS security & compliance services and partner tools to identify security issues and prioritize fixes in collaboration with the development and operation teams. Provides security solutions that adhere to security standards and ongoing security oversight of proposed modifications, additions, and technology updates of systems running on AWS.