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PATH TO BECOMING A SALESFORCE ADMINISTRATOR
A Route360 program to transform lives by connecting low-income individuals with a career path on the Salesforce Platform
The Route360 Salesforce Administrator training program aims to connect low-Income individuals with a full-time entry level Salesforce Administrator position. The program starts with an immersive training program then transitions to a paid on-the-job training with partner companies. The program takes a career pathway approach to education and workforce development, so each student is provided with continued training, other Salesforce certification preparation and support services that promote career development.
Learn from Experts
Learn the fundamentals of the platform, how to become indispensable to the business as a Salesforce Administrator and the technical skills necessary to succeed from Certified Salesforce Administrators utilizing a curriculum that delivers the real-world skills that employers need.
Get Hands-on Experience
Combining online and in-person training the program delivers a personalized experience to prepare trainees for success as a Salesforce Administrator. The curricula often take a top down approach to teaching with lots of labs, case studies, examples, FAQs, real-world problems, and solutions. Additionally, incorporates best practices and cookbooks from people working with Salesforce on a daily basis.
Get Certified
A core component of the program is to prepare each trainee to pass the Salesforce Administrator Certification Exam.
Job Placement Assistance
Job Placement through our partnership with Business Plan Solutions a Registered Salesforce Consultant.
Support Network
A support network of Salesforce professions to serve as mentors, pipeline to employers, feedback loop for continuous improvement of the program.
Route360 partners with organizations working to end poverty, improve the lives economically for the poor, bring diversity to tech or works with young adults aging out of foster care.
Program Requirements
Low income or unemployedEligible to work in the United StatesHigh School Diploma or EquivalentRead, Write and Speak EnglishBasic computer skills18 years old or older
Salesforce Admin Training
Two months - Monday to Friday 4 hrs per day
Salesforce Admin Certification Preparation
Two weeks - Monday to Friday 4 hrs per day
ON-LINE AND IN-PERSON TRAINING
“In teaching it is the method and not the content that is the message... the drawing out, not the pumping in”
Group Activities
Cooperative learning whereby students work together to maximize their own and one another’s learning. Also encourages collaboration, teamwork and creates an environment that reflects the workspace whereby a Salesforce Administrator works within a team.
Lectures with Guest Speakers
Teach the fundamentals of the platform, the roles, and responsibilities of Salesforce Administrators, the art of troubleshooting problems, how to learn on their own and prepare for the certification exam. Injected are guest speakers to present real-world use cases and serve as mentors.
Trailhead Tuesday
Spend Tuesday running through applicable trailheads for additional hands-on experience and help trainees begin accumulating points & badges and encourage self-learning.
Salesforce Saturday
Participation in the Dallas Salesforce Saturday Meet-up to connect with local Salesforce professionals, participate in the live discussions and learn from others.
Custom Projects
Projects that are reflective of real-world Salesforce Administrator responsibilities combines one or more learned topic with some stretch exercises to promote experiential learning.
Study Groups & Tutoring Sessions
Opportunities provided to fill in learning gaps with tutoring and study groups outside of the 4-hour in-person training as well as one-on-one sessions.
Lab Exercices
Activities designed for classroom practice and homework to help students refine and extend their knowledge.
PRACTICE PRACTICE PRACTICE !!!
Lectures reinforced with:
Five on-the-job type requests
Multiple choice questions reflective of the certification exam and interview questions
Stretch exercise that injects something not covered yet or incorporate previously covered topics
ROUTE360 DIFFERENCE
Significant gains can be realized by helping people develop their undiscovered skills, talents, and abilities with the right training and coaching. Set high expectations and help people believe it can be reached.
Engage with the partner organization and their members to deliver a program that addresses their complex and real world needs.
Real-time feedback from students plays a vital role in tailoring the coursework to meet the needs of each trainee.
Coursework is structured to incorporate professional development topics such as communication, time management, building relationships and networking, decision making, leadership, presentation, organization, continual learning, commitment, and ambition.
Assist in job placement for certified Salesforce training graduates.
We take our graduates success personally and provide a support network with continued training, other Salesforce certification preparation, and support services for this career path.
WHAT YOU WILL LEARN
The fundamentals of the platform, the roles & responsibilities of Salesforce Administrators, the art of troubleshooting problems, how to learn on your own and Salesforce Administration certification exam preparation.
Professional Development Skills Topics
Communication
Time Management
Building Relationships and Networking
Decision Making
Leadership
Briefing & Presentation
Organization
Continual Learning
Commitment
Engagement
Ambition
Sales, Marketing and Support process
Salesforce Administrator Certification Requirements
Organization Setup
User Setup
Security and Access
Standard and Custom objects
Sales and Marketing applications
Service and Support applications
Activity Management and Collaboration
Data Management
Analytics - Reports and Dashboards
Workflow/Process Automation
Desktop and Mobile Administration
Appexchange
Relevant Excel Skills
Best practices for Salesforce Administrator
Ad-Hoc Administration Activities
Weekly Administration Activities
Monthly Administration Activities